How can I keep my Shopify customers loyal?

A couple of weeks ago, our friends over at Blend Commerce invited us on their podcast, Shopify across the pond , to talk loyalty and customer retention strategies for Shopify stores.

Blend Commerce is a fantastic agency that helps launch, grow and automate Shopify businesses. Fiona Stevens, our Head of Marketing, discussed on the podcast:

  • What a loyalty program should include
  • The common mistakes made when creating a loyalty program
  • How to make sure a loyalty program continues to drive revenue in the long run

Listen to the episode here .

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Want to learn more about customer loyalty and retention? Fiona also presented at Blend Commerce’s recent Shopify meetup. Watch her talk: