Blog & News

Advice

8 customer retention questions with Charle Agency

We spoke to Charle Agency to answer your retention questions about creating online shopping experiences that keep customers returning.

Advice

Guest post: 6 Post-Purchase Tips to Improve Customer Retention

Turning customers into loyal ambassadors is what every brand wants. Find out 6 post-purchase tips to improve customer retention and loyalty.

Advice

Guest post: How to build a loyal community around your product pre-launch

There’s no single way to build a loyal community. Find out 7 tips that will help you build a loyal community around your product pre-launch.

Advice

Guest post: Increase loyalty through content marketing

Loyalty is a tricky thing to inspire in the internet age. Find out how to increase loyalty through content marketing.

Educational material

Webinar: Ecommerce Espresso with dotdigital

In this episode of our webinar, Ecommerce Espresso, we are joined by Gavin Laugenie, Head of Strategy and Insight at dotdigital.

Advice

Scale success story: Sephora’s Beauty Insider

Discover how Sephora scaled its loyalty program to retain their most valuable customers. Learn how to replicate their success for your store.

Educational material

Webinar: Ecommerce Espresso with Fera.ai

In this episode of Ecommerce Espresso, we are joined by Jameela Ghann, ecommerce store owner and Marketing Manager at Fera.ai.

Advice

10 must-have ecommerce tools to grow your business

We’ve collated the 10 must-have tech tools to help you scale across the four main areas of your ecommerce business. Check them out!

Advice

How to measure brand loyalty

Measure your brand loyalty to make sure the effort you put into brand loyalty is working. Learn how to analyze customer loyalty here.

Advice

Scale success story: Nike loyalty scheme

See how Nike loyalty scheme is a retention success story and learn ways to replicate their success for your own ecommerce business.

Advice

Guest post: The secret sauce for revenue growth – frequency, average ord...

Learn from Polaris Growth about the secret sauce for increased revenue growth, including a focus on frequency and average order value.

Advice

Scale success story: Starbucks Rewards program

See how the Starbucks rewards program works and how you can take a page out of their book to scale your business for long-term brand loyalty.

Educational material

Webinar: Ecommerce Espresso with Klevu

In this episode of Ecommerce Espresso, we are joined by Ben Paull, a Customer Success Manager at advanced on-site search tool Klevu.

Advice

Guest post: Want to double your revenue without paying for more traffic?...

Improving conversion rates is the top priority for many online ecommerce business owners. Read our best practice tips to achieve this.

Advice

Guest post: How to create an epic loyalty program with customer reviews

We cover why customer reviews are so important and how you can use your ecommerce loyalty program to generate feedback and drive revenue.

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