Blog & News

Updates

Loyalty Connect: Keynote talk with Chris Field on the crisis that will t...

Chris Field, managing editor of Retail Connections magazine, discussed the significant loyalty challenges facing brands today.

Updates

Loyalty Connect: Building long-term connections to retain

Experts from Recharge, Omnisend, Okendo, and Gorgias joined the Loyalty Connect panel to share trends set to elevate retention rates in 2022.

Updates

Loyalty Connect: How to survive and remain connected in the opt-out era

Experts from Nosto, and Skubana joined the Loyalty Connect panel to share how to survive and remain connected in the opt-out era.

Educational material

Redefining customer loyalty with Fiona Stevens

Listen to Fiona and Kristen dig into creative ways for brands to redefining customer loyalty in this episode of Playing for Keeps.

The Pride

The lion’s share: Ben Mills (Enterprise SDR)

This blog series gives insight into the day-to-day life of LoyaltyLion’s employees. Meet Ben Mills, an Enterprise SDR at LoyaltyLion.

Advice

8 ways to communicate and build rapport with loyalty program members

A loyalty program is a great way to build up customer relationships. Here are 8 easy ways you can build rapport with your program members.

Educational material

Loyalty and retention with Jack Johnson

Jack Johson, partnerships manager at LoyaltyLion, shares why loyalty and retention are so beneficial for ecommerce businesses. Listen now!

Advice

Guest post: How customer loyalty data can be used to improve customer ac...

Customer loyalty data can be used to improve the performance of new customer acquisition channels like PPC and Google Shopping campaigns.

Updates

The new-look Black Friday Cyber Monday: where loyalty and lifetime value...

We look at loyalty program engagement over Black Friday Cyber Monday 2021 and why it was a success for growing loyalty and lifetime value.

Educational material

Ecommerce Espresso: LoyaltyLion and Andzen

Join the webinar shorter than your coffee break to hear what Jason Anderson, Chief Operations Officer at Andzen, thinks about Klaviyo flows.

Updates

LoyaltyLion celebrates SOC2 Type 1 attestation

It’s important to us that the merchants using LoyaltyLion trust the security of our platform, so we've completed its SOC 2 Type 1 audit.

Advice

Guest post: Average order value – why is it important and how can it be ...

Want to find out how you can improve your AOV? Shopify agency Charle, tells you how to use loyalty incentives to boost your customers' AOV.

Updates

Could the supply chain problem turn out to be a CLTV opportunity?

LoyaltyLion CEO, Charlie Casey explores whether supply chain problems could be an opportunity to improve customer loyalty and lifetime value

Advice

Guest post: The BFCM opportunity (almost) everyone is missing

Don't over-rely on discounts this BFCM. Find out how to nurture your existing shoppers into loyal customers throughout the holiday season.

Educational material

Ecommerce Espresso: LoyaltyLion and ShipStation

Join us for the webinar shorter than your coffee break with Max Imfeld, Sales Manager from ShipStation, to learn about customer retention.

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